Pro+ customers and above can remove the Flowcode logo from the QR code.  Because we collect a small amount of data when a code is scanned (IP address and device/OS type) we are required under applicable privacy law to include our privacy policy at the point of collection at the bottom of each code. It is important to us that everyone understands exactly what data is and is not captured. Flowcode is a New York City-based company that is fully compliant with both GDPR and CCPA Privacy laws. 

Flowcodes are dynamic, meaning their scan destination can be updated as often as you’d like without needing to reprint your code. When you see “flowcode.com” upon scanning, your phone is viewing that specific URL as it is where the end user is first brought to before being sent to your website. We typically don't find that end-users get confused by the abbreviation as they generally have an understanding that they're being brought to a specific link upon scanning when taking the overall context into account.

We allow our enterprise partners to customize the first seven characters of the redirect URL. As an example, it would look like "example.flow2.it." You can meet with someone on our sales team to learn more by clicking here.

One of the best reasons to work with Flowcode is you get a world class set of artists who can make a custom code for you. This code can be made in whatever hex colors you wish. Our team does not only work with you to create a code, but also quality checks it to make sure the code is scannable across all major devices. Many colors can affect scannability and our team can walk you through how to navigate these choices as you make your code.

Yes!  We have a feature called smart rules that lets you change the URL based on the time of day, day of week, or based on the device type.  Looking to run an app download campaign? Use smart rules and send people to the Google and Apple app store based on their phone device with ease. Running a restaurant? Use the same code and just set a different destination for your breakfast or lunch menu.

Flowpage is your own personal landing page, making it easy for your friends, fans, customers, or followers to connect with you whenever and wherever. Use it to hold all of your links, social accounts, contact information, and so much more. Think of it as your place to organize your digital content.

Paired together, Flowpage and Flowcode create a seamless experience for customers, followers, or fans to interact more deeply with your content, while allowing you to track audience engagement.

While the best value comes from our annual plans for Pro and Pro+, you can also sign-up to pay monthly, in which case there is no long-term commitment and you can cancel at any time!

Flowcode scan analytics tell you how your audience is engaging with your Flowcode to help you make data driven decisions. Analytics about your Flowcodes would include: number of scans, scans by date and time, scans by device type, and scans by location. 

Flowcode Scan Data Caps are a fixed limit on the amount of scan data from your Flowcodes that is recorded on the Flowlytics page of your account. 

Each Flowcode plan type has a specified limit. Once you exceed that threshold, your Flowcode products will remain functional, but the data you are able to capture about your audience won’t be viewable in your account past the analytics cap determined by your account type. 

Below is a breakdown of the scan data caps by each plan type:

• Basic = 500 scans
• Pro = 2,000 scans
• Pro+ = 6,000 scans
• Growth = 10,000 scans
• Enterprise = Unlimited

With each plan, your scan analytics will stop displaying once your account reaches this limit. This cap pertains to all Flowcodes in your account and will be recorded as a combined total of scans from all of your assets. For example, if you have a Personal Plan and have created 5 codes, your 2,000 Scan Data Cap will be calculated from the total scans across all 5 of those codes. 

To unlock more data, you can upgrade to a plan with a higher cap.

Flowcode Scan Data Caps are in effect as of 05/10/2023. This change in our analytics platform will only impact new subscribers after this date. If you are a new subscriber after this date, you will be able to see the data for your scans outlined by the Scan Data Cap associated with your plan type. If you are a previous subscriber, you will keep the same access to your Flowcode scan analytics data that you have previously had. 

No, your Flowcode will continue to work after this change, as long as it leads to a valid URL or page. Flowcode measured scan limits only impact your ability to view and analyze scan data from your code, such as: total scans, time of day, device type, and more. 

Depending on your current plan type, analytics for those scans will only be viewable below your allotted Scan Data Cap. Until you reach that limit, you get a full view of your data. Once you exceed it, your data access for all incremental scans will not be viewable.

Here’s an example. If your plan has a data cap of 500 scans and your code gets up to 600 scans, all 600 scans will work seamlessly. However, when you check the Flowcodes page on your Flowlytics portal, your data dashboard and graphs will only display information about the first 500 scans you received. To unlock data beyond your cap, you can upgrade to an account that meets your business size and needs. 

No, your Flowpage will continue to work after this change, as long as your links are operational. Regardless of your plan type, when anyone interacts with your Flowpage, such as clicks a link or enters their contact information through a form, it will be fully functional.

Flowcode Scan Data Caps only limit your ability to see data about Flowcode scans. Flowpage view and click data is available in the Flowpage section of your Flowlytics portal and will remain viewable.